​​​​​​​​​​​​​​​​​​​​​Our team at your service​​​

Stonegate Pub Partners has years of experience helping people just like you to find and then run their perfect pub business.​ Our dedicated teams will be available to give you expert help, advice and support every step of the way.

​Recruitment team

Our recruitment team have helped hundreds of new pub partners realise their dream of running their own pub business. Once you have registered your interest in looking for a pub with us you will be assigned your own dedicated recruitment team member who will offer all the help and support you need. For more information or to find out how to apply give us a call on 03333 20 00 36​.

Regional Manager

Your Regional Manager is one of your main contacts at Stonegate Pub Partners. They will offer you professional business advice including keeping you up to date with the latest trade building & marketing initiatives and product deals. Advising you on all the support we offer our publicans including our excellent training courses for you and your team and working with you on investment plans for your pub. Find out more about the role of the Regional Manager​

Divisional Directors 

Divisional Directors are responsible for the overall operation of the division your pub is in. Your ​regular contact will be your Regional Manager however you may well receive help and support from your Divisional Director from time to time.

​Customer Account Manager

A dedicated Customer Account Manager will contact you at a specified time each week to take your drinks order. We are also available to take any query you may have by calling 03333 20 20 85​ (07:00 to 18:00 Monday to Friday)

You can now also register to order online. Many of our publicans are enjoying the freedom of being able to order using this service. 

Credit Control Manager

Our credit control team are there to assist you with managing your account on a day-to-day basis and provide support with copy invoices and statement queries. This information is also readily available, when you become a publican with us, in your online account. ​

Property team 

Our Property team is committed to ensuring that the pubs we offer for let are fit for purpose and that our pub partners are given every opportunity to maximise the trading potential of their pub. We will provide you with the necessary support and assistance to ensure that your pub is maintained in optimum condition. To help our publicans manage their property responsibilities we have developed a range of property support services.​ We also provide a 24 hour property help line for so call us on: 03333 20 20 85​.

Marketing team

Our Marketing team will provide you with advice, support and kits to help drive footfall and sales in your pub. Your Regional Manager will talk you through any sales generating support at your regular business meetings. 

Training team

Our Training team has developed a range of courses to help you make your pub business a real success. We are committed to providing relevant and leading edge training support for both new and highly experienced publicans. We provide training days as well as online training options for you and your team. Find out more about our training courses.

​​​Regional Compliance Executive

Our Regional Compliance Executives are here to advise you of how the flow metering system works and the benefits of the flow metering reports from Vianet, including line cleaning, brand variances and weekly flow data, and to help you and discuss cellar management guidance and best practices. We also offer for you and your staff training courses on cellar management and how to become a member of Cask Marque.