Passion for quality

​​​This is a fun interactive day which is designed to challenge you to look at your pub from a different direction – the customer's eye view.

The aim is to increase the revenue of the pub as well as give the customer a better experience and to challenge and change behaviours if necessary.

The course will cover the following topics

  • Quality
  • What goes wrong
  • Cask ale
  • Fundamentals​

Cost

Free for our publicans and their staff

Pricing structure

This course is free of charge to publicans and their members of staff. However, please note that cancelling a course without sufficient notice will incur a cancellation fee: 

  • Over 15 days' notice = No charge
  • Between 8 – 15 days = £50 + VAT
  • Less than 8 days' notice = £100 + VAT
  • Failure to attend = £250 + VAT

Prerequisites

Ideally delegates will have a good working knowledge of the cellar and/or achieved the Level 2 Award in Beer and Cellar Quality

Course duration

1 day​​

Prerequisites

Cost

Course Duration

Course Sessions (subject to availability, please contact the training department to see if there is a space available)

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To talk to us about this training session please call {{ConfigValues.Phone}} or complete the form with your full name, email address, contact number and pub you are attending from (if applicable).

Book a place

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